FAQ

Has XSpring Digital been approved by SEC Thailand?

XSpring Digital has been granted a license to operate digital asset broker and digital asset dealer services by the Ministry of Finance in Thailand and is regulated by the Securities and Exchange Commission.

What is digital asset trading platform?

Digital asset trading platform is a marketplace that allow users to buy and sell digital assets like cryptocurrencies and digital tokens for other digital assets or fiat currency

How to contact our customer service?

You can contact our customer service via the following channels:

How can I check and cancel my opened orders?

You can check and cancel orders which have been placed and have not been filled yet by following these steps

What is the minimum amount I can buy or sell for each digital asset?

You can check minimum amount you can buy or sell for each digital asset per order here.

How can I view my order history?

You can view order history and status by following these steps