FAQ

What are the trading fees?

The trading fee is calculated based on the THB order value, consisting of a base fee of 0.15% plus an additional fee depending on the destination exchange.

How to trade on the Digital Portal within the XSpring application.

How to trade on the Digital Portal within the XSpring application on both iOS and Android.

XSpring Application: How to Register an Account

Instructions for registering to use the XSpring application for investing in digital assets

How long does it take to process my THB deposit/withdrawal request?

How long does it take to process my THB deposit/withdrawal request?

What digital assets can I trade?

At XSpring Digital, you can currently trade the following digital assets

What are the differences between market and limit orders?

What are the differences between market and limit orders?

How to buy and sell digital assets?

You can buy or sell digital assets by following these steps

How can I view my digital asset deposit/withdrawal history?

You can view your digital asset deposit/withdrawal history and status by following these steps:

What to do if I deposited wrong coins/tokens?

If you deposit different coins/tokens from the native address, we will not be responsible for recovering your digital assets.

What to do If I transfer digital assets to the wrong address?

What to do If I transfer digital assets to the wrong address?