FAQ

How to transfer 2FA to a new device?

If you change your mobile phone, you can transfer 2FA to a new device by following these steps

1. Open the Google Authenticator application on your old device

2. Tap 'Option' (3-dot sign) on the top right of the screen

3. Choose 'Export accounts' and tap 'Continue'

4. Choose the account that you want to export and tap 'Export

5. You will get a QR Code on your old device

6. Open google authenticator on your new device and choose 'Scan a QR code' to scan the QR code that you prepared from your old device

7. The system will import your 2FA account from the old device into your new device